Privacy Policy

This Privacy Policy ("Policy") describes how h779 ("h779", "we", "us", "our") collects, processes, stores and protects personal information relating to individuals ("Users", "you", "your") who access or use the website located at https://h779.cam and all associated services, features and content offered through that domain (collectively, the "Platform").

h779 is committed to responsible data handling. This Policy is designed to give you a clear and honest account of what personal data we collect, why we collect it, how we use it, who we share it with and what rights you have in respect of it. We have written this Policy in plain English to make it accessible to all users, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Platform immediately. This Policy should be read alongside our Terms & Conditions, which govern the overall legal relationship between you and h779.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

h779 collects personal data across several categories, depending on how you interact with the Platform. The categories are set out in the table below:

h779 does not intentionally collect sensitive personal data such as biometric data, health information or religious beliefs unless specifically required by a regulatory obligation and disclosed to you at the point of collection.

h779 collects personal data through the following methods:

• Direct interactions: When you create an account, complete registration forms, submit KYC documents, make deposits or withdrawals, contact support or participate in promotions, you provide personal data directly to us.
• Automated technologies: When you access the Platform, we automatically collect technical data through cookies, server logs, web beacons and similar tracking technologies. This includes your IP address, browser characteristics, session behaviour and navigation paths.
• Third-party sources: We may receive data about you from third-party service providers including identity verification agencies, fraud detection services, payment processors and analytics providers, where such data is shared in accordance with their own privacy policies and applicable law.
• Publicly available sources: In limited circumstances related to fraud prevention or compliance, h779 may consult publicly available sources such as sanctions lists or PEP (politically exposed persons) databases.

h779 processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely upon are as follows:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing and KYC verification.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations, identity verification mandates and records retention requirements.
• Legitimate interests: Processing carried out for h779's legitimate business interests where these are not overridden by your rights and interests, including fraud detection, platform security, abuse prevention and service improvement.
• Consent: Processing based on your specific, freely given and informed consent, primarily in relation to direct marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

h779 uses the personal data we collect for the following purposes:

h779 does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, solely to the extent necessary and under appropriate data protection safeguards:

• Payment service providers: To process deposits and withdrawals, we share relevant financial and identity data with our payment processing partners. References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah reflect commonly used Pakistani payment channels for contextual purposes only and do not imply any of these providers are affiliated with or endorse gambling services on this Platform.
• Identity verification services: KYC data including identity documents and address verification information is shared with third-party identity verification providers to fulfil our age and identity verification obligations.
• Fraud prevention and security services: Technical data including IP addresses, device fingerprints and behavioural indicators may be shared with fraud detection services to protect the integrity of the Platform.
• Hosting and infrastructure providers: Personal data is stored on servers operated by third-party hosting providers engaged under appropriate data processing agreements.
• Analytics providers: Aggregated and pseudonymised technical data may be shared with analytics platforms to help us understand Platform usage and improve user experience.
• Legal and regulatory authorities: h779 may disclose personal data to courts, regulators, law enforcement agencies or government bodies where required or permitted by law.
• Business transfers: In the event of a merger, acquisition or sale of all or part of h779's business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third-party data processors engaged by h779 are required to process personal data only on our instructions and to maintain appropriate technical and organisational security measures.

h779 uses cookies and similar tracking technologies to improve your experience on the Platform, understand how users interact with our content and support security functions. The types of cookies we use are described below:

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled through cookie settings as they are essential to service delivery.

h779 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, to satisfy anti-money laundering and regulatory record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in line with standard financial compliance requirements.
• KYC documentation: Retained for the duration of the account relationship and for a minimum of five years thereafter.
• Customer support communications: Retained for up to three years following the resolution of the relevant support interaction, or longer where required for legal proceedings.
• Marketing data: Retained until you withdraw consent or opt out. Where no marketing activity has occurred for 24 months, data will be reviewed for deletion.
• Technical and log data: Retained for up to 12 months from collection, unless required for longer in connection with a specific security investigation or legal matter.

Where retention is no longer required, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for analytical purposes.

h779 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including account credentials and financial information;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Secure disposal procedures for physical and digital media containing personal data;
• Staff training on data protection obligations and information security practices.

Despite these measures, no system is completely immune to security threats. h779 cannot guarantee absolute security of data transmitted over the internet. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable data breach notification obligations.

As an online platform serving Pakistani users, h779 may store and process personal data on servers located outside of Pakistan. Where personal data is transferred internationally, h779 takes steps to ensure that appropriate safeguards are in place to protect that data to a standard equivalent to that required by applicable data protection law.

Safeguards used for international transfers may include:

• Standard contractual clauses approved by recognised data protection authorities;
• Data processing agreements with third-party processors requiring equivalent levels of data protection;
• Transfers to jurisdictions recognised as providing an adequate level of data protection.

By using the Platform and providing us with your personal data, you acknowledge that your data may be transferred to and processed in jurisdictions outside Pakistan. If you have concerns about international data transfers, please contact us using the details in Section 16.

Subject to applicable law, you have the following rights in respect of your personal data held by h779. To exercise any of these rights, please contact us using the details in Section 16:

The h779 Platform is strictly intended for adults aged 18 years and above — or the higher minimum age required by the applicable operator or licence jurisdiction. h779 does not knowingly collect personal data from individuals under the age of 18.

If h779 becomes aware that personal data has been collected from a minor, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has accessed the Platform or submitted personal data, please contact support immediately so that appropriate action can be taken.

The Platform may contain references to or descriptions of third-party products, services, payment methods and organisations. This Privacy Policy applies solely to personal data collected and processed by h779 through the Platform.

h779 is not responsible for the privacy practices of any third party. If you interact with third-party services referenced on the Platform — such as payment processors, sports organisations or software providers — you should review their respective privacy policies before providing personal data to them.

References to payment methods including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made for contextual familiarity only. h779 is not affiliated with, endorsed by or acting as a representative of these organisations, and their privacy practices are entirely separate from this Policy.

h779 reserves the right to update, revise or replace this Privacy Policy at any time. Where changes are material — that is, where they significantly affect how your personal data is processed or your rights in respect of it — we will notify you in advance through one or more of the following:

• A notice displayed on the Platform homepage or at the top of this page;
• An email notification to the address registered on your account;
• An in-account notification upon your next login to the Platform.

The effective date of the most recent version of this Policy is shown at the top of this page. We encourage you to review this Policy periodically to stay informed of any changes. Your continued use of the Platform following notification of a material update constitutes your acceptance of the revised Policy.

For minor changes — such as typographical corrections or clarifications that do not materially affect the substance of the Policy — we may update the document without providing advance notice, though the revision date will always be updated accordingly.

If you have any questions, concerns or requests relating to this Privacy Policy or the way h779 handles your personal data, please contact our support team. This includes requests to exercise any of the data rights described in Section 12, complaints about data handling practices, or requests for clarification on any aspect of this Policy.

Please include your registered username and a clear description of your query or request so our team can assist you efficiently. h779 aims to acknowledge all privacy-related enquiries within 5 business days and to provide a substantive response within 30 days. Where a request is complex or voluminous, we may extend this period by up to a further 60 days and will inform you accordingly.

Where you believe h779 has failed to handle your personal data in accordance with this Policy or applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your circumstances.